Privacy Policy - Veloaxolie

Introduction

Veloaxolie ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our furniture assembly and repair services or visit our website at veloaxolie.ddd.

Information We Collect

We collect information necessary to provide our furniture assembly and repair services effectively:

Contact Information: Name, email address, phone number, and service address
Service Details: Type of furniture, assembly or repair requirements, preferred appointment times
Payment Information: Billing address and payment method details (processed securely through our payment provider)
Communication Records: Emails, service requests, and feedback related to our furniture services
Website Usage Data: IP address, browser type, pages visited, and time spent on our site

How We Use Your Information

We use the collected information for the following purposes:

To schedule and perform furniture assembly and repair services
To communicate about your service appointments and send reminders
To process payments for completed services
To improve our furniture service offerings based on customer feedback
To respond to your inquiries and provide customer support
To send service updates and promotional offers (with your consent)

Information Sharing

We respect your privacy and do not sell your personal information. We may share your information only in these circumstances:

With our trusted technicians who need access to complete your furniture service
With payment processors to handle transactions securely
When required by law or to protect our legal rights
With your explicit consent

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes secure data storage, encrypted communications, and regular security assessments. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

Access: Request a copy of the information we hold about you
Correction: Update or correct inaccurate information
Deletion: Request removal of your personal data (subject to legal requirements)
Opt-out: Unsubscribe from marketing communications at any time

Cookies

Our website uses cookies to enhance your browsing experience. These small files help us remember your preferences and understand how you use our site. You can manage cookie preferences through your browser settings. For more details, see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party furniture retailers or related services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our furniture services are intended for adults. We do not knowingly collect personal information from children under 13 years of age. If we discover such information has been collected, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or email. Your continued use of our services after changes indicates acceptance of the updated policy.

Contact Information

For questions about this Privacy Policy or our data practices, please contact us:

Email: support@veloaxolie.world
Phone: +1 613-992-4793
Address: 111 Wellington St, Ottawa, ON K1A 0A9